Return & Refund
Our goal at Massive Digitizing is to make sure you’re happy with the goods and services we provide. We are available to assist you if your purchase has not met your needs completely. The steps for returning goods and requesting refunds are described in this return and refund policy.
Returns
Within [7] days of the original purchase date, returns are accepted. Your item must be unused, undamaged, and in its original packaging in order for it to be eligible for a return.
To begin a return, please get in touch with our customer support department at [contact email/phone number] to get an RMA number. Kindly enclose the RMA number in your return package.
Unless the return is the result of a product fault or a mistake on our part, customers are liable for the cost of return postage.
Refunds
We will advise you whether your refund has been approved or denied when your return has been received and reviewed.
Within [10] days, if your return is accepted, you’ll receive a refund using the original payment method. Please be aware that depending on your payment provider, it can take some time for the refund to show up in your account.
Unless the return is the result of a product fault or a mistake on our part, refunds will be given for the purchase price of the returned item, less any shipping costs.
Exchanges
To arrange an exchange for a different size, color, or design, please get in touch with our customer service staff. The availability of the commodity affects exchanges.
Any pricing discrepancies between the returned goods and any additional shipping expenses are the responsibility of the customer.
Damaged or Defective Items
In the extremely unlikely case that an item is broken or defective when it arrives, please get in touch with us right once. We’ll make arrangements for a replacement or reimbursement, covering the cost of return postage.
Non-Returnable Items
Certain things, such as personalized items produced to your specifications or bespoke digital designs, are not returnable. Unless they arrive damaged or defective, these items are not subject to our normal return policy..
Contact Us
For any inquiries or worries regarding our Return and Refund Policy, kindly get in touch with our customer support department at [contact email/phone number].
Accept these conditions by using our website to make purchases, as stated in this Return and Refund Policy.
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